MILMA’s digital veterinary workflow, MILMA e‑Vet, combines a doctor mobile app with a management web portal. Consequently, it creates a fully trackable process from field visit to office review. MILMA (Kerala Co-operative Milk Marketing Federation—KCMMF) started in 1980 under Operation Flood and runs as a three-tier dairy cooperative in Kerala. Currently, it has 3,076 primary milk co-operative societies and 10.4 lakh milk-producing farmer members. Moreover, three regional unions coordinate this extensive network: TRCMPU, ERCMPU, and MRCMPU.
With MILMA e‑Vet, veterinarians can now record cases in the field with minimal delay. For instance, doctors register new cases and update treatment notes on the spot. Additionally, they capture insurance details in the same workflow. The app also stores animal-wise histories in one place. Therefore, doctors can review earlier visits before starting treatment and track open cases until closure. Furthermore, monthly summaries on the mobile phone help doctors evaluate caseloads and outcomes more efficiently.
The MILMA e‑Vet web portal provides administrators with a clear view of doctor activity. As a result, teams can track doctor-wise cases, total volumes across locations, and spot reporting delays. Moreover, the portal supports payout processing and calculates payables using slab-based systems. Consequently, it reduces manual reconciliation, speeds approvals, and improves audit readiness by maintaining a transparent trail from case entry to settlement.
In addition, MILMA e‑Vet helps teams manage medicine inventory effectively. Staff can log available medicines, monitor expiry dates, and plan replenishment accurately. This reduces the risk of expired stock and supports better procurement planning. Similarly, supervisors can ensure doctors record cases consistently, while managers can compare workloads across teams. Overall, MILMA e‑Vet strengthens daily execution and oversight, supporting faster documentation, clearer reporting, and more transparent payments across the veterinary network.
Before implementing MILMA e‑Vet, veterinary operations relied heavily on manual processes. Consequently, generating timely summaries, ensuring uniform documentation quality, and reconciling payments consistently were difficult. Moreover, medicine stock monitoring lacked visibility, increasing the risk of wastage and impacting availability.
To address these challenges, Trace AgTech implemented MILMA e‑Vet as a connected system. Specifically, the mobile app standardizes field data capture by veterinarians, while the web portal consolidates reporting, payout computation, and inventory oversight. During rollout, focus remained on making case entry simple and repeatable in the field. Meanwhile, management gained structured, doctor-wise visibility for operational governance. As a result, the system ensures consistent documentation and quick reconciliation between service delivery and administrative settlement.
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