Preferred Candidate Profile

• Bachelor’s degree in Business Administration, Marketing, Commerce, Computer Science, Information Technology, Engineering, or a related discipline.
• 0–1 years of experience in Sales, Business Development, Customer Support, Customer Success, SaaS, IT, or AgriTech. Freshers with excellent communication skills and a strong learning attitude are encouraged to apply.
• Excellent verbal and written communication, presentation, negotiation, and interpersonal skills.
• Strong customer-centric approach with the ability to build and maintain long-term client relationships.
• Familiarity with Google Workspace.
• Familiarity with AI tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar AI assistants.
• Knowledge of lead generation through LinkedIn, cold emailing, WhatsApp Business, and digital outreach.
• Basic understanding of Google Ads, Meta Ads, LinkedIn Ads, email marketing, and digital marketing concepts is an added advantage.
• Strong analytical, problem-solving, and multitasking abilities with attention to detail.
• Self-motivated, adaptable, eager to learn new technologies, and capable of working in a fast-paced SaaS environment.
• Relevant certifications in Sales, CRM, Customer Success, AI, Digital Marketing, or Cloud Technologies will be an added advantage.

Key Responsibilities

• Identify, generate, and qualify new business opportunities through cold calling, email campaigns, LinkedIn, referrals, and inbound leads.
• Schedule and conduct product demonstrations, presentations, and discovery meetings.
• Manage the complete sales cycle from lead generation to deal closure and handover.
• Prepare proposals, quotations, and follow-up communications.
• Build and maintain strong customer relationships to drive retention, renewals, referrals, and upselling opportunities.
• Onboard new customers and conduct user training sessions.
• Provide first-level product support via phone, email, WhatsApp, and remote sessions, ensuring timely resolution or escalation of issues.
• Maintain accurate CRM records, sales pipeline, customer interactions, and support tickets.
• Collect customer feedback, identify improvement opportunities, and collaborate with internal teams to enhance customer experience.
• Plan and execute basic lead generation campaigns using LinkedIn, email marketing, Google Ads, Meta Ads, and other digital channels.
• Create sales collateral, presentations, customer success stories, and product documentation.
• Use AI tools to automate research, prospecting, proposal writing, customer communication, meeting summaries, and reporting.
• Stay updated on industry trends, competitor activities, and emerging technologies to identify new business opportunities.

Key Skills

B2B Sales, Business Development, Lead Generation, Inside Sales, SaaS Sales, Customer Success, Customer Support, CRM Management, Product Demonstrations, Cold Calling, Email Marketing, LinkedIn Prospecting, WhatsApp Business, Negotiation, Proposal Preparation, Customer Relationship Management, Microsoft Excel, Microsoft Office, Google Workspace, AI Tools, Google Ads, Meta Ads, Digital Marketing, Presentation Skills, Problem Solving.

Preferred Certifications

Candidates with one or more of the following certifications will be given preference

• Salesforce Sales Representative Certification
• Google Ads Search Certification
• Google Ads Display Certification
• Google Analytics (GA4) Certification
• Meta Certified Digital Marketing Associate
• LinkedIn Marketing Labs Certification
• Google AI Essentials
• ChatGPT & Prompt Engineering Certification